az-900 Practice Question 1
Exam: az-900
Domain: Describe Azure management and governance
Topic: Describe features and tools for managing and deploying Azure resources
Difficulty: medium
Your company intends to subscribe to an Azure support plan. The support plan must allow for new support requests to be opened. Which of the following are support plans that will allow this? Answer by dragging the correct option from the list to the answer area.
Answer Options
A
Basic support plan only
B
Developer; Standard; Professional Direct; Premier
Correct Answer
B: Developer; Standard; Professional Direct; Premier
Explanation
The correct answer is B: Developer; Standard; Professional Direct; Premier.
Explanation:
Microsoft Azure offers multiple support tiers: Basic, Developer, Standard, Professional Direct, and Premier (transitioned to Microsoft Unified Support).
• Basic Support: Included with all Azure subscriptions at no charge. It allows opening support tickets ONLY for Billing, Subscription management, and Service Health issues—not technical break-fix support.
• Developer Support: Intended for non-production environments. Allows opening technical support requests during business hours via email.
• Standard Support: For production workload environments. Allows opening 24/7 technical support requests via phone and email.
• Professional Direct: For business-critical environments. Includes 24/7 technical support, architectural guidance, and faster response times.
• Premier / Unified: Comprehensive enterprise-wide support covering all Microsoft technologies with designated technical account managers.
Verification Status: Content verified. Option A OCR artifact corrected to "Basic support plan only".
Reference: https://azure.microsoft.com/en-us/support/plans/
Verification Date: October 2026.