MS-102 Practice Question 3018
Exam: MS-102
Domain: Deploy and manage a Microsoft 365 tenant
Difficulty: easy
An administrator needs to run a diagnostic on an executive mailbox that is failing to receive inbound messages. Which self-service capability inside the Microsoft 365 admin center provides guided automated checks?
Answer Options
A
Integrated "Need Help?" diagnostics in the Microsoft 365 admin center
B
Microsoft Remote Connectivity Analyzer utility only
C
Event Viewer on the local client machine
D
Office 365 Performance Benchmark Analyzer
Correct Answer
A: Integrated "Need Help?" diagnostics in the Microsoft 365 admin center
Explanation
The "Need Help?" self-service support pane in the Microsoft 365 admin center runs automated diagnostic tests directly against mail flow, tenant DNS, and recipient configurations.