MS-700 Practice Question 3280
Exam: MS-700
Domain: Manage meetings and calling
Difficulty: easy
When configuring a Teams Call Queue, you want incoming calls to ring all available agents simultaneously until someone answers. Which routing method should you configure?
Answer Options
A
Attendant routing (simultaneous ringing)
B
Serial routing
C
Round robin routing
D
Longest idle routing
Correct Answer
A: Attendant routing (simultaneous ringing)
Explanation
Attendant routing (simultaneous ringing) rings all call agents in the queue at the same time, and the call is taken by the first agent who picks up.