MS-721 Practice Question 3380
Exam: MS-721
Domain: Configure and manage Teams Phone
Difficulty: medium
What is the maximum number of agents that can be added to a single Microsoft Teams Call Queue?
Answer Options
A
Up to 200 agents per call queue
B
Exactly 10 agents per queue
C
Up to 50,000 agents per queue
D
Exactly 1 agent per queue
Correct Answer
A: Up to 200 agents per call queue
Explanation
Microsoft Teams Call Queues currently support up to 200 agents per queue via direct assignment, security groups, or Microsoft 365 Groups.